A New Era of Privacy – Beanbag, Review Board, and You

If you’ve been on the Internet at all in the past few weeks, you’ve likely been bombarded by e-mails from every service you’ve ever used telling you that they’ve updated their privacy policy.

Yes, we’ve updated ours too, but we want to talk to you about how we manage your data, the greater picture of privacy on the Internet, the European Union’s new GDPR legislation, and why this all matters to you, no matter where you are in the world.

GDPR: A new standard for privacy

On May 25th, the GDPR (General Data Protection Regulation) goes into effect in the EU. It gives users there an unprecedented level of control and insight into their personal information. Amongst other things:

  • People must be able to change, delete, or request copies of their personally identifiable information
  • Companies need a valid legal basis for the usage of that information (which may require getting consent for that use)
  • Handing that data off to third-parties also requires a legal basis, and must be documented in a privacy policy
  • That privacy policy must be able to be read and understood without a law degree

You must admit, that’s pretty nice. Though companies are not required to give these rights to non-EU residents, many (including us) are treating this as a new global standard.

Some parts of the GDPR are a bit vague and not all companies see eye-to-eye on the level of control you should have. We’re hoping our approach goes above and beyond.

Our new privacy guarantees

We’ve always collected as little data as needed. We don’t need much, except to provide services to you, to aid in team communication, and to make use of third-party services we trust who help us run our business and provide support to you.

Still, under the GDPR, there was more for us to do. So here’s what we’re promising:

  • We’ll continue to only collect what we strictly need, and to document it clearly in our Privacy Policy.
  • We’ll continue to give you control of your data, and handle deletion and alteration requests, as we always have.
  • We’ve updated our services to request your consent (and give you full control over it at any time) for any optional usage of your personal information, and any usage we strictly require to run our services effectively will be clearly documented.
  • We’ve never sold your information and never will.
  • We’re extending the rights granted by the GDPR to all users of our products, everywhere.
  • If you ever have any questions or concerns about your data, we’re always here to help.

To help, we’ve built a whole new privacy-focused framework in Djblets to help with privacy guarantees and consent requests. All our software will be using this and we’ll be encouraging Review Board extension authors to use it. We’ll talk about this in more detail in an upcoming post.

What to expect by May 25th

Our Privacy Policy is up now, and will take effect on May 25th, 2018.

We’ll be activating the enhanced privacy support on RBCommons, reviewboard.org, reviews.reviewboard.org, and Splat in time for the 25th. If you’re a user on these, the next time you connect you’ll be asked to accept the Privacy Policy and to allow or block usage of your information for some services.

We’ll also be releasing Review Board 3.0.7 and Djblets 1.0.6, which are privacy-enhanced, optionally allowing for Terms of Service and Privacy Policy URLs and GDPR-compliant consent functionality. Many servers may not need this, but it’ll be available for those that do.

If you want to change, delete, or request any of your personal information from our servers, or want more information on all this, reach out to us at any time and we’ll help. You don’t need to wait for May 25th.

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Plans for Review Board’s bug tracker

Many of you may have heard that Google Code is going read-only starting tomorrow, and some have asked us how this will affect the project, since we host our bug tracker there.

Not to worry. Google’s been nice enough to whitelist us for a little while, so even though most of Google Code will be down, we’ll continue to be up. This is not permanent, but for the time-being, you’ll still be able to report bugs at the old address.

Going forward, we’ll be migrating off of Google Code and onto a new tracker. That will happen in the coming weeks, and we’ll talk more about it when it happens.

So why the delay? Why did Google need to extend the shutdown date for us? We actually have something new on the way that we’re pretty excited about. We call it Splat, and while still very young, it’s shaping up to a pretty cool bug/issue tracker. We weren’t quite prepared to switch over to it by the shutdown date, but we have enough of it ready to launch pretty soon.

There’s a lot more that I’d like to say about Splat, but there will be time for that. We’ll make a more formal announcement soon.

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